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I just wanted to basically agree with what you have said about this company (Dominion Energy) or ANY OTHER company for that matter, who is billing their customers for what ever product they are supplying at a cost. To make ESTIMATES instead of actual readings of what...
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2.0
I didn't like
  • Just re-read the complaint comment i posted
#1168485
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"estimated read" Faithful and on-time customer since I started automatic bill pay. I am very upset at this months billing. Today is Jan 1,2018 since 8-23-17 my bill has been estimated. This past mo. billing now has slammed me for accumulated charges at 21 decatherms....
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2.0
I liked
  • Auto bill pay
I didn't like
  • Being charged fraudulently for service
#1159982
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Dominion Energy - Don't understand

Had scheduled appt for new service between 8-12 and they never showed
4.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1150899
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Dominion Energy - Inspection

Redtagged water heater calling for inpection
#1147580
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I've been waiting for my gas to be cut on since 11/2/2017 the rep i spoke with her name is brie she told me that nothing was posted up to my account I said okay thank you and call back the next day this time when I called I spoke to the same person her name was brie...
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5.0
#1129283
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