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Summary of Dominion Energy Customer Service Calls

165 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
03:39 AVG CALL DURATION
10% ISSUES RESOLVED

Customers Contact Dominion Energy to Ask about:

Payments and Charges:

  • “Make a payment”
  • “Trying to help my baby momma out on her bill”
  • “Bill out of work payment plan”

Staff:

  • “Shutting off service”
  • “Reconnect service”
  • “Start service”

Account:

  • “Add another name to my account”
  • “Balance on bill”

Other:

  • “Gas shut off”
  • “Need gas turned on”
  • “Ecobee purchase”

About Dominion Energy

Top 5 Likes about Dominion Energy

Auto bill pay

Top 5 Dislikes about Dominion Energy

Just re-read the complaint comment i posted, Lack of knowledge on their end closing account when i called, How they could not notify you of the change, Being charged fraudulently for service

Dominion Energy reviews and complaints

Dominion Energy is ranked 43 out of 799 in Utility category

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Dominion Energy Stats

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Number of Comments

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Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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